Travellers Aid, ER Victoria and VCOSS have been working in conjunction with the Transport Ticketing Authority to develop an myki information pack. This pack has been developed to assist community groups and organisations better understand the myki system and how their customers and clients will obtain the correct myki and use it in the future.
Organisations, including local governments, can use this information pack as a reference point and general resource for all things myki. The myki information pack answers many questions that organisations have about myki and also provides direction for people looking for further information about myki - including a full list of myki brochures and forms as well as the educational features of the myki.com.au website.
As well as covering off the myki basics (top up, touch on and off) the myki information pack also looks at the various customer groups and the different myki cards they will use. The information pack also covers topics such as the difference between myki money and myki pass and lists the current myki fares and default fares( the fare customer's pay if they don't touch off) amongst other things.
If organisations are looking to contact someone directly regarding the myki information pack, they can contact Tom Betts from the Transport Ticketing Authority on ph: 9651 8036, m: 0407 683 879 or email tom [dot] betts
transport [dot] vic [dot] gov [dot] au.